Support

Help when you need it.

Tell us what you were trying to do, what happened, and the workspace or store involved. Please never email passwords, API keys, or Shopify access tokens.

Product and account support

For account access, campaigns, storefronts, billing, or Shopify connection questions, email our support team.

support@locketailabs.com

Privacy and data requests

For access, correction, deletion, or Shopify privacy requests, contact our privacy team directly.

privacy@locketailabs.com