01
Individual emails
A customer says the purchase is a gift. The email answers the gift question instead of repeating the abandoned cart.
Product
Not abstract capabilities. Real commerce surfaces changed by what a customer actually said.
01
A customer says the purchase is a gift. The email answers the gift question instead of repeating the abandoned cart.
02
A customer needs reassurance. The page explains the suitable options and the reason each one fits.
03
Relevant products come first. Unsuitable recommendations step aside. The full catalogue remains available.
04
When several customers share the same stated situation, the brand can create one approved page that answers it well.
05
Every useful fact keeps its source. The brand can see what was said, where it came from and how certain it is.
06
Recommendations are grounded in the customer's stated needs and the approved product catalogue.
07
Sophei makes the commercial judgement. Customer facing copy follows the brand's approved voice.
08
The brand reviews the experience before it goes live. Sophei does the work without removing control.
09
New conversations and commerce outcomes improve the context. Unsupported assumptions do not become facts.
One customer. Three surfaces. One coherent reason to buy.
Show Sophei my brand